POS & Inventory Control Systems

Tech Support

Our Technical Support department provides fast, friendly, and affordable services to our users. If you have purchased a Maintenance Agreement you are entitled to unlimited Technical Support during our regular business hours throughout the week as well as free updates during the term of the agreement. 

Contacting Support

Phone: (800)320-5834 x260
Email: tech@booklog.com
Fax: (773)275-8498

Regular Support Hours

Please remember that emails are not checked outside of our regular business hours. If you need to speak with a support technician outside of our regular office hours (e.g. after 5pm Central Time, M-F) call 800.320.5834 ext 260 and leave a message with your store name and phone number (including area code). The on call technician will get back to you as soon as possible.

Monday

Tuesday

Wednesday

Thursday

Friday

Saturday

Sunday

Regular Support Charge or Maintenance Agreement

 Regular + Surcharge

8 a.m. –
8 p.m.

8 a.m. –
8 p.m.

8 a.m. –
8 p.m.

8 a.m. –
8 p.m.

8 a.m. –
8 p.m.

8 a.m. –
6 p.m.

No
Support